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Joy Evers

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An ER physician had a top insurance plan. It still failed her husband (statnews.com)

Dr. Joy Evers, an ER physician, says the insurer denied further coverage six days into her husband Randy's recommended eight-week psychiatric stay — ruling that since he'd never had a prior episode, he didn't need it. A day later, the facility discharged him.

The sharpest thread correction: insurers deny claims, not care — providers choose to discharge someone who can't pay. Separately, a federal Department of Labor case had already caught Kaiser doing the same thing: delaying and steering patients away from in-network mental health treatment.